Privacy Policy
This Privacy Policy explains what information Propmonk collects when you use this website, how we use it, who we share it with and the choices you have. It applies to every page of this website and to every enquiry you send us through it. By using the website or submitting a form, you agree to the practices described here.
Information we collect
Information you give us
When you fill in an enquiry, brochure, price list, site visit or home loan form, we collect your name and mobile number, including its country code. We also collect your email address if you choose to add it. We record what you asked for, such as a brochure or a site visit, and the project or page you were on when you asked.
Information collected automatically
Like most websites, we collect basic technical information when you visit. This includes the pages you view, the type of device and browser you use, and the website or advertisement that brought you here. Where a link carries campaign tags, we record those tags so we know which campaigns are useful.
How we use your information
- To respond to your enquiry and call you back.
- To send you the price lists, brochures, floor plans and other project details you ask for.
- To arrange site visits and help you with booking and home loan options.
- To tell you about projects, prices and offers that match what you are looking for.
- To understand how the website is used and to improve it.
- To keep records we are required to keep by law.
Your consent to be contacted
When you submit your details, you ask us to contact you. You agree that Propmonk, and the developers or partners connected to the project you ask about, may reach you by phone call, SMS, WhatsApp or email.
This consent applies even if your number is registered on the National Customer Preference Register, sometimes called the Do Not Disturb list. You can withdraw it at any time by telling us you no longer wish to be contacted.
Who we share your information with
We share your details only where it is needed to help you with your enquiry.
- Developers. The developer of the project you asked about, so they can share project details and assist with your purchase.
- RERA-registered partners. Associates and channel partners registered with RERA who help us serve your enquiry.
- Service providers. Companies that host this website or run our email and customer records, who handle your data only on our instructions.
- Authorities. Government or law enforcement bodies, when the law requires us to.
We do not sell your personal information to anyone.
Cookies and analytics
This website uses cookies, which are small files stored by your browser. They remember your preferences and help us understand how visitors move around the site. You can block or delete cookies in your browser settings, though some parts of the site may then work less well.
How long we keep your information
We keep your enquiry details for as long as we are helping you, and for a reasonable period afterwards so we can answer follow-up questions. We then delete them, unless the law requires us to keep them longer.
How we protect your information
We use reasonable technical and organisational measures to keep your information safe. Access is limited to the people who need it to help you. No method of storing or sending data over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
You can ask us to show you the information we hold about you, to correct it, or to delete it. You can also ask us to stop sending you updates about projects and offers at any time. We will act on your request within a reasonable time.
Children
This website is meant for adults looking to buy property. We do not knowingly collect information from anyone under 18.
Links to other websites
Some pages link to developers, RERA authorities and other websites. This policy does not cover those websites, which have their own privacy practices.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page, and they apply from the date they are posted.
Contact us
For any question about this policy or your personal information, reach us through the form on our Contact page.